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INTRODUCTION

The property is not a business venture but it is managed with a tenancy agreement for tourist purposes (article 1, paragraph 2, letter c, Law 431/98). We do not rent rooms or the entire apartment just for hours but for week and weekend for a minimum of three days. To make a reservation or to check availability, you can contact us by telephone, e-mail or you can book online using the following contacts: phone (0039) 098282372 or mobile phone (0039) 3356694895 or by phone/fax (0039) 0665741970 e-mail info@casalerondinella.com web booking on line

PERIOD OF LEASE AND FORM OF PAYMENT

The minimum rental period is of three nights, unless otherwise specified. If you want to rent the room for just one night, we will add an amount of 25 Euros to the regular price. You can check the availability of the room by e-mail and then, to confirm your booking, we ask you an advance of the 30% of the total booking amount to be paid by bank transfer (you receive the bank details in our answer to your email. The customer has to pay the deposit only upon confirmation of availability by the B&B) The remaining amount should be paid in cash directly at the B&B on your arrival. A damage/reservation deposit of € 100 may be required. It is fully refundable at the departure, if no damage has occurred to the room/furniture and if you have paid the potential extras. The reservation will be confirmed after we have received the receipt (by mail or fax) of your bank transfer. In case of cancellation: If the cancellation is prior to 30 days of the arrival date, you will be refunded of the entire amount (except 10 euros we keep as bank transfer fee). there will be no refund if the cancellation is not prior 30 days of the arrival date. If the customer does not arrive and does not communicate any delay or change, the hotel owner has the right to cancel the room booking and to retain the deposit without any refund for the customer. If the direction of the B&B has to cancel the booking, it will immediately communicate it to the customer and, where possible, it will propose an alternative accommodation. We do not have any responsibility for cancellations due for circumstances beyond our control. We will not take in consideration any refund request if it is subsequent to the period of stay.

ARRIVAL AND DEPARTURE

Stay from Saturday to Saturday. Check in is after 4pm on the day of arrival, check-out before 10am on the day of departure, to ensure arrangement of the rooms for the arrival of other guests. Identification (in the form of a passport or id. card) is requested to each guest on the arrival, according to registration formalities. It is important to communicate in advance the presence of elderly people, people with physical disability, children and pets. We do not have appropriate facilities (such as wheelchair access) since the house is built on different floors and there is not a lift.

GUEST OBLIGATIONS

We ask to our guests to keep the television and any music systems at a volume that respects the peace and harmony of the environment, especially to be observed complete silence from 22.00 am to 8.00 am and from 14:00 at 16:00 PM. In any case, this behavior must be maintained that at no time during the day and in no way disturb the peace of other guests. It ‘may not walk around in bed and breakfast with clothing that can offend the decency of others. And ‘obliged to turn off the light of the rooms, the air conditioner, television and anything else when you are not present in the bedroom.

LINEN

The change of towels are changed every 3 days, further request for exchange will be an additional charge of 5 euros per person. The towels should not be used for a pillow on the couch or outside in the pool, and in any case can not be used outside of the apartments.

SWIMMING POOL

It’s obligatory to read the Rules of Procedure of the pool. The pool is open from 1st May to 30th September . It is served from 9.00 am to 19.30 pm, except for maintenance. Its use is a private extension to the guests. Please be careful when using the same because there is no staff supervision.

FOREIGN

By the day the gentlemen guests are asked to report the presence of relatives and friends to the direction. During the night, is strictly forbidden for strangers in every room of the structure. Access to the apartments and common areas is not restricted to persons not registered or approved in advance by an identity document.

REMOTES AND KEYS

The remote control gate, and the TV room keys, if lost or damaged, will be charged.

RESPONSIBILITY FOR THE B&B

The description contained in the site Rondinella Farmhouse B & B are correct and true. The B & B accepts no responsibility for any changes made without his knowledge, which could mislead the guest and not made known at the time of booking. The Farmhouse B & B Rondinella disclaims any liability for damage caused to host events in any way related to the use of the apartment, including physical damage, and material losses caused by fire, robbery or other criminal activity. The Farmhouse B & B Rondinella is covered by insurance for the RCT.

SAFETY

The management is exempt from any liability for any personal items left unattended in the apartments or common areas. It is recommended for the guests not to remove or destroy any object inside the apartments and common areas. Any violation will be reported to the police authorities.

SMALL ANIMALS (PETS)

Pets are permitted (max 1 per apartment) as long as small in size and treated with pesticides, at a cost of 10 euros per day, but you must give prior notice to the direction of their presence. Pets should never be left unattended in the accommodation that is in the neighboring vicinity. And ‘forbidden them to climb on beds, sofas and armchairs. Any damage caused by animals are the sole responsibility of the owners. Holders are to ensure the elimination of waste and bring the material of the animal which (bowls, rugs, mats, brushes).

JURISDICTION

In case of disputes regarding reservations and rentals, is applicable only to the Italian law and jurisdiction is in Paola (CS). The signing of reservation implies knowledge of the general terms of the Lease and these Rules.

PERSONAL DATA PROTECTION

In compliance with the provisions of Law 675/96 on the protection of privacy and personal data, the data is processed in accordance with the rules of confidentiality and security required by law.

The Head of Casale Rondinella B&B